During 1990’s, in Nokia we used to follow this simple 7 step process to solve problems. 

​However after several mergers and acquisitions we deviated from the 7 step process. 

We brought back the 7 steps process to our transformation activities so that we tackle the right problems right way. We used this methodology to all the transformation measures.

We even took the 7 steps process to our suppliers under supplier development program. It was highly successful.