In 2014-15, we had a big drive to implement Kaizen process in cell site building activity together with our suppliers. I am a Lean and Kaizen certified practitioner. I look forward to make continuous small improvements in everything I do…
Month: May 2021
Nokia 7 Steps
During 1990’s, in Nokia we used to follow this simple 7 step process to solve problems. However after several mergers and acquisitions we deviated from the 7 step process. We brought back the 7 steps process to our transformation activities so that…
Lean Six Sigma
I did my Lean Six Sigma Green Belt certification back in 2010. My project was called “Recover Now” and my mission was to significantly improve Emergency Recovery time. My project was the foundation to the creation of NMC (Network Management Center) for…
The best change curve
This 4D model is the best change curve I learnt from Mr. Luc Broussaud. Human nature is to resist any change, even the positive changes. Successful change managers would guide individuals, groups, teams through the change journey so that they…
The Original Change Curve
Elizabeth Kubler Ross Elizabeth Kubler Ross came up with the original change curve back in 1969 to help terminally ill patient.